8 Aug. 2017 An interactive class activity “Tools for Quality Improvement” was organized at Prime Institute of Public on 25 May, 2017 as part of healthcare quality management course. Students showed enormous interest in the activity.
The facilitator Dr. Zeeshan, divided the students into 5 groups, each group containing 3-5 members. Hands on practice was done on Tools for Process Mapping and Rout Cause Analysis like Run and Control charts, affinity diagram, key driver diagrams, SIPOC diagram, Flow Chart & Flow diagram, process mapping, workflow diagram, causal loop diagram and fishbone/cause -and - effect diagram. Each group presented their work via a flipchart on board and cross questioned by other groups.
To prevent blood miss match, Group 1 used cause and effect concept using fish bone diagram. They revealed that how focus on People, Policy, Equipment, Process, Environment and Material can minimize the risk of miss-matched blood transfusion in hospital settings.
Similarly Group 2 used fish bone diagram to reduce delay in lab reports for a medical ward in a hospital. To control wound infection after appendectomy, cause-and-effect diagram was used to dig out the causes by Group 3.
To properly dispose waste management in a clinical setting, Group 4, identified among key factors (people, policy, equipment, process environment and material) which require modification to make an impact. Group 5, exposed factors which can minimize allergic reaction of a treatment in hospital using fishbone diagram.
